Privacy Policy

MoneyTrans (“MoneyTrans,” “we,” “us,” or “our”) processes personal information as part of the

operation of its services, including its platform, website, mobile application, and related systems

(collectively, the “Services”). This Privacy Policy describes how information is collected, used,

disclosed, and safeguarded in connection with those Services.

The Services operate within a regulated financial environment. As a result, certain collection, use,

retention, and disclosure practices are driven by legal, regulatory, and financial institution

requirements and are not subject to limitation where such obligations apply.

1. Information We Collect

MoneyTrans collects information necessary to provide the Services, maintain system integrity, and

comply with applicable legal and regulatory obligations.

This may include identifying information such as name, address, email, telephone number, date of

birth, and account identifiers. It may also include government-issued identification, financial account

or payment information, transaction history, and information relating to the purpose and nature of

transactions.

In addition, MoneyTrans may collect technical and usage information, including device identifiers,

IP address, access logs, and interaction data reflecting how the Services are accessed and used.

Information may also include data relating to recipients or counterparties involved in transactions, as

well as information obtained through identity verification, fraud detection, or compliance-related

processes.

The specific data collected will vary depending on the nature of the Services used, transaction

activity, and applicable regulatory requirements.

2. How Information is Collected

Information is collected directly from users when they access or use the Services, including during

account registration, identity verification, transaction initiation, and customer support interactions.

Information is also collected automatically through system processes, including cookies, device

identification tools, server logs, and other tracking technologies.

In addition, MoneyTrans may obtain information from third parties, including financial institutions,

payment processors, identity verification providers, fraud prevention vendors, data analytics

providers, and publicly available sources.

Such third-party data may be used to verify identity, assess risk, support transaction processing, or

comply with legal and regulatory obligations.

3. Use of Information

MoneyTrans uses personal information as necessary to operate the Services and comply with

applicable obligations.

This includes processing transactions, verifying identity, maintaining accounts, communicating with

users, and providing customer support. Information is also used to detect, prevent, and investigate

fraud, unauthorized activity, and violations of applicable law or platform rules.

In addition, information is used to support compliance with legal and regulatory requirements,

including obligations relating to anti-money laundering, sanctions screening, fraud prevention, and

reporting.

Information may also be used to monitor system performance, improve platform functionality, and

maintain operational reliability. Where permitted, information may be used for internal analysis,

service improvement, and limited communication related to the Services.

4. Automated Processing and Risk Controls

MoneyTrans utilizes automated and manual systems to evaluate activity on the platform. These

systems may assess risk, verify identity, detect irregular behavior, and determine whether to permit,

delay, restrict, or reject transactions or account activity. Such determinations may be made without

prior notice where necessary to comply with legal obligations or protect the platform.

Automated processes may result in decisions affecting access to the Services, including transaction

denial, account restriction, or account closure.

5. Sharing and Disclosure of Information

MoneyTrans does not sell personal information.

Information may be disclosed to third parties as necessary to operate the Services, complete

transactions, and comply with legal and regulatory obligations. These parties may include financial

institutions, payment processors, identity verification providers, compliance vendors, and

infrastructure or technology providers. Information may also be disclosed in connection with

corporate transactions, including mergers, acquisitions, or asset transfers.

MoneyTrans may disclose information in response to legal process, regulatory inquiry, or lawful

request, or where necessary to protect the rights, property, or safety of MoneyTrans, its users, or

others.

Certain processing, restrictions, or disclosures may be determined or required by financial institution

partners or service providers independent of MoneyTrans.

6. Data Security

MoneyTrans implements administrative, technical, and organizational safeguards designed to protect

personal information.

These safeguards may include encryption, access controls, monitoring systems, and internal controls

designed to prevent unauthorized access, misuse, or disclosure. No system can guarantee absolute

security, and users are responsible for maintaining the confidentiality of their account credentials and

access to their devices.

7. Data Retention

MoneyTrans retains personal information for as long as necessary to fulfill the purposes described in

this Policy, including compliance with legal, regulatory, accounting, audit, and enforcement

obligations.

Certain information, including identity verification data and transaction records, may be retained for

extended periods as required by applicable financial regulations or partner requirements, including

after account closure.

8. International Data Processing

The Services may involve the transfer, storage, or processing of information across jurisdictions,

including outside the user’s country of residence. Where such transfers occur, MoneyTrans

implements measures designed to ensure that information remains protected in accordance with

applicable legal and regulatory requirements.

9. Third-Party Services

The Services may integrate or interact with third-party platforms, tools, or services. These third

parties operate under their own policies and are not controlled by MoneyTrans. MoneyTrans is not

responsible for the practices of such third parties, and users are responsible for reviewing applicable

terms where they interact with external services.

10. Changes to this Policy

MoneyTrans may update this Privacy Policy from time to time to reflect changes in operations, legal

requirements, or system functionality. Updates become effective upon posting. Continued use of the

Services constitutes acceptance of the revised Policy.